FAQ

Here are 10 common questions (FAQ) that Tingkuinc, a French curtain manufacturing and trading company, may receive:

1. What types of curtains does Tingkuinc offer?

• We offer a variety of curtain styles, including European-style curtains, English-style curtains, vintage curtains, and French-inspired curtains. Each style is designed to bring elegance and sophistication to your space.

2. Can I customize the curtains?

• Yes, we offer customization options. You can select fabrics, colors, and sizes that suit your specific preferences and the design of your room.

3. What materials are used in your curtains?

• We use high-quality fabrics such as linen, velvet, cotton, and polyester, ensuring durability and a luxurious finish for each curtain.

4. Do you provide curtains for both residential and commercial spaces?

• Yes, we cater to both residential and commercial clients. Whether you're furnishing a home, office, or hospitality space, we offer suitable curtain designs and sizes for all environments.

5. How do I measure my windows for curtains?

• To ensure a perfect fit, we recommend measuring the width and length of your window or curtain rod. Our team is also happy to provide assistance in taking accurate measurements if needed.

6. Do your curtains come with installation instructions?

• Yes, each curtain purchase includes clear installation instructions. Additionally, our customer support team is available to assist with any installation queries.

7. How long will it take to receive my order?

• Delivery times vary depending on your location and the customization options chosen. Generally, orders are processed and shipped within 7-14 business days. We will provide you with an estimated delivery date upon purchase.

8. What is your return policy?

• We accept returns on standard curtains within 30 days of purchase, provided the curtains are in unused, original condition. Custom-made orders are typically non-refundable, but we can work with you to address any concerns.

9. Do you offer fabric samples?

• Yes, we offer fabric samples so you can feel and see the quality before making a purchase. Simply contact our customer service team to request your preferred fabric samples.

10. Can I get assistance with choosing the right curtains for my space?

• Absolutely! Our experienced team is available to help you select the perfect curtains for your home or office, ensuring they complement your existing décor and meet your functional needs.

Let me know if you'd like any adjustments to these!